Summary

The role involves managing on-ground operations, ensuring smooth execution of field activities, building strong relationships with customers/clients, and supporting the sales or service teams. The position requires active field presence, coordination, planning, and problem-solving to achieve organizational goals.

Roles & Responsibilities

• Execute and monitor all field-related activities as per company standards.

• Visit clients, vendors, or sites for inspections, follow-ups, and operational needs.

• Manage and guide field executives to meet daily/weekly targets.

• Collect market intelligence, competitor updates, and customer feedback.

• Maintain strong customer relationships and ensure timely service delivery.

• Coordinate with internal departments for smooth workflow and issue resolution.

• Prepare daily field reports and submit activity updates to management.

• Ensure adherence to company policies, timelines, and quality parameters.

• Identify operational gaps and recommend on-ground improvements.

Skills Required

• Good communication and interpersonal skills.

• Strong field coordination and time management skills.

• Ability to lead a small field team (for Field Manager).

• Problem-solving attitude and ability to work independently.

• Knowledge of local geography and market dynamics.

• Basic computer skills (MS Office, reporting tools).

Qualifications Needed

• Graduate in any discipline (preferred).

• 1–3 years of experience for Field Officer; 3–6 years for Field Manager.

• Experience in sales, service, operations, logistics, or field activities preferred.

• Two-wheeler with a valid driving licence (as per job requirement).